7 Ways To Troubleshoot If You See Error Code 42 On Disney Plus

 

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Disney Plus, a widely-liked streaming platform that launched in 2019, features content from Disney’s historic archives as well as the Star Wars and Marvel film franchises, to name a few. If you have Disney Plus, while it mostly operates as you would expect, you could occasionally get the service’s “Error Code 42.”

The 42nd error message states, “We’re sorry; there’s a problem getting you connected to the service. This mainly generic message informs you that the video you’re attempting to watch cannot be displayed. After confirming you are still attached to the internet, please try again. Usually, there was a connectivity or internet issue.

You can either take a break and spend some time reading a book, or you can try to find a solution so you can resume bingeing. Disney Plus Error Code 42 can often be resolved by following a few troubleshooting procedures, however, some issues are beyond your control.

Restart your streaming device

The simplest initial action to take if Error Code 42 appears when you choose a TV show or movie in Disney Plus is to reset the device. After unplugging your streaming media device for two minutes, plug it back in. Shut down and restart your computer, tablet, or phone if the issue is occurring on those devices.

Sign out and into Disney Plus

Sometimes the solution is as simple as signing out and back into Disneyplus.com/begin on your streaming device. On most devices, launch the Disney Plus app, choose your account icon, and then click Log Out. Try again after completely logging out, then sign back in with your username and password.


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